Our products are uniquely personalised to your specifications, therefore, we cannot accept any returns unless the product is damaged. We have a strenuous checking process that ensures the item is in good condition when it leaves us and If it is damaged in transit please inform us within 48 hours of receipt. Returned items should be unused and must be returned in original packaging with any enclosed documentation. If the item is damaged we will provide a full refund including the cost of return to us.
Goods will only be accepted for return if they are returned unused, within 7 days of delivery. The item is your responsibility until it reaches us.